Guest House Bed & Breakfast


Address:
Lyndhurst Road, SP5 2 Landford, Wiltshire, United Kingdom

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It has everything you could need at a great price, in a great location. Our rooms offer the elegance, class and comfort you have been looking for. With our modern and fun motif, you are sure to enjoy any stay with us, whether here on business or for some fun. All our beds offer you the luxurious comfort so you can ensure that you will sleep soundly.


Terms and Conditions We look forward to welcoming you to Cameron House. When you make your booking you are entering into an agreement with us. Please read our terms and conditions of booking below. Arrival and Departure Check in is available from 4.00pm to 8.00pm (16:00 to 20:00) on the day of arrival. Check-in times outside of those specified must be confirmed with us prior to arrival. We ask that you please vacate your room by 10.00am (10:00) on the morning of departure. Reservations Please note the cancellation policy before committing to a reservation. In order for us to confirm a reservation, credit/debit card details are required to secure your booking. Payment will be taken from this card at the time of booking. If the booking is cancelled within 7 days of the scheduled date of arrival, or you do not show, the amount will not be refundable. Photo ID will be required upon check in (Passport, Driving License, ID card) If you are unable to secure the booking with a credit/debit card then we require a cheque/postal order/bankers draft for the full amount of the stay in advance of your stay. We will then send confirmation once the money has cleared. If a cheque used to cover payment is returned, we will cancel the booking and seek recovery of bank charges. Bookings made online may be subject to differing terms and conditions in force at the time of booking. This is to protect your security in carrying out the booking and providing credit card details over the internet. Cancellation by the Guest We are a small family business, so cancellations can have a big impact on us, especially if we have turned away potential guests in favour of someone who has already booked and who then cancels. We do, however, appreciate that unforeseen circumstances can intervene, and we try to be as sympathetic and helpful as possible in such cases. In the event of a cancellation up to 3 days prior to the scheduled date of arrival no charge will be made. Guests failing to arrive, without notification, may be responsible to a 50% charge equivalent to the total reservation price. We take all Bookings in good faith, as we are unable to judge reasons for change, cancellation or non-arrival, guests are reminded that no exceptions to the above conditions will be made and that any booking made with Cameron House (verbal or written) forms a legally binding contract. For this reason we advise that you take out a suitable insurance product to cover against unexpected costs such as cancellation fees. In addition, we may take legal action, through the Courts, to recover any outstanding debts. Cancellation by Us Should it become necessary for us to cancel a booking we will contact you immediately. Any payments made will be refunded in full. Should you wish to, we will attempt to book you into another local bed and breakfast of the same or in a similar standard of room(s). Should this establishment be more expensive than Cameron House, we will pay the difference for the first night of your stay. Our liability will not extend beyond these conditions. Car Parking A car park is available for guests. Cars parked here are at owner’s risk. Change of Room If a booking is taken out for a specific room and the room reserved is rendered unusable via circumstances beyond our control, we reserve the right to transfer the booking to an alternative room. Damage and Breakages Please take care of our home. You are responsible and liable for any breakages or damages which you cause to the accommodation or its contents. Please report these as soon as they occur especially if you accidentally spill something – it’s much easier to clean if we know what was spilled and act quickly. Breakfast Breakfast is available each morning from 6:00am to 9:00am (06:00 to 09:00) Monday to Friday and 7:00am to 10:00am (07:00 to 10:00) Saturday & Sunday. Please fill in your requirement on the cards provided the evening before and leave outside your door or hand to a member our team by 10pm (22:00). Keys You have access to the building and your room 24 hours a day throughout your stay using a set of keys given to you when you register on arrival. You have full responsibility of these keys for the duration of your stay. Lost keys will be charged at £70.00 per set. Liability We do not accept any liability for any damage, loss or injury to any member of your party or any vehicles or possessions, unless proven to be caused by a negligent act by ourselves or our employees whilst acting in the course of their employment. Lost Property We are happy to return to you items that have been left following your departure. However, there will be a minimum charge of £15.00 to cover postage and packaging. Missing Items We reserve the right to charge for missing items. Payment Payment for additional services during your stay will be taken at the time of your requested. We accept the following credit and debit cards; Mastercard, Maestro, American Express, Visa and cash. Pets Pets are not permitted in the house or on the adjoining land. Prices We reserve the right to change our prices at any time. This does not affect bookings already made. Smoking Smoking is NOT permitted within any part of Cameron House Bed. Please note that offending guests may be asked to leave immediately and may be liable for professional cleaning of any rooms and any outstanding balance of nights booked but not taken through early departure. A designated area exists at the rear of the property for smoking. Termination Policy Cameron House reserve the right, at its discretion, to terminate, without notice, an individuals stay where deemed necessary through unacceptable behaviour or as a result of actions which are likely to endanger or offend others (Please note that non compliance of our non smoking policy may constitute termination). In such circumstances any outstanding account must be settled, no refunds will be made. Wi-Fi Access By using our Wi-Fi Service you automatically agree to the terms and conditions of use below (the "Terms"). If you do not agree to all of the Terms, please do not use the Service. Internet Services Cameron House provides you with access to the internet in most parts of the building. By accessing the service using either medium you are agreeing to obey the terms and conditions listed below (the “Terms”). If you do not agree to the terms, please do not access the service. Fair Use We would like to ensure that all of our guests have an enjoyable internet experience whilst staying with us. We have therefore implemented a ‘fair use’ policy to ensure that we can continue to provide a fast and reliable service. We may monitor the performance of our network and the use of it by our guests. If we notice that a guest is using it in excess of what is expected from reasonable normal use and where such excessive use is affecting other guests, particularly during busy times, we may restrict usage. If you do not use file sharing software or download large files from the internet then you should not be affected by our fair use policy. However, if it becomes clear that heavy downloading, peer-to-peer networking, or excessive streaming (i.e. more than simply streaming programme content from websites such as BBC iPlayer, 4 On Demand, or itv.com) is taking place then we may contact you to ask you to reduce your use to allow our other customers to share the system fairly. If you continue to do so, or if you persistently exceed normal use to the extent that it affects our network and other user’s enjoyment of the service, then we reserve the right to restrict or deny you access to the network. Our Obligations to You We will use our reasonable endeavours to ensure that you are provided with, uninterrupted service 24 hours a day. We will not be liable however, for any reason if the service is not available at any time for any period, nor for any loss of data or damage to the equipment you suffer as a result of using our service. We may suspend access at any time and for any reason, including routine or emergency maintenance of the servers. For this reason we strongly recommend that you regularly save any work you are doing whilst using the service. Your Obligation to Us The service we provide is intended to be used for general purposes, including accessing the World Wide Web, email, messaging services and chat rooms. You undertake to us that you will use the services responsibly and that you will behave in a lawful, honest and proper manner when accessing the services. Without prejudice to any other provision of this agreement, we may terminate your use of the service at any time without notice if we become aware of any behaviour that has a negative effect on our equipment or network or the use by other customers of our equipment or network or the internet in general, or which damages, or has the potential to damage, our reputation. Without prejudice to the generality of the paragraph above, you may not: use the service for any illegal purpose (including but not limited to breaching any intellectual property or computer misuse legislation and downloading or uploading any illegal material); send any unsolicited commercial email (or “spam”) or any activity relating to it; carry out any “hacking” activities such as attempting to access systems without authorization or carry out denial of service attacks. Data Protection You may be required to provide us with certain personal information. We will use such personal information in accordance with relevant data protection legislation. You warrant and undertake to us that all of the personal information you provide us with is complet



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